Salesforce Managed Services
We keep Salesforce stable, secure, and useful as your business changes through our salesforce managed services. From administration and enhancements to monitoring, releases, integrations, and optimization, our team helps your org stay aligned with users, processes, data, and growth.
Our Technology Partners
Let's make Salesforce work better for you
Tell us what you’re looking to achieve, and we’ll help you identify the right Salesforce solutions to move your business forward.
Salesforce doesn’t stay still.
Your business shouldn’t have to wait.
Salesforce releases new capabilities throughout the year, while your organization is simultaneously adding users, changing processes, connecting new systems, and relying on more automation.
Without continuous attention, small configuration issues can turn into larger operational problems. Salesforce Managed Services give your team ongoing access to the expertise needed to monitor, maintain, optimize, and evolve your Salesforce environment without building a large internal Salesforce team.
Monitoring
Support
Optimization
Growth
Keep Salesforce Ready for What’s Next
Get ongoing Salesforce support to manage day-to-day needs, resolve issues, and keep your platform aligned as your business evolves.
What’s Included With Salesforce Managed Services?
Keep Salesforce reliable, controlled, and aligned with business priorities without adding another full-time team.
Org Administration
Keep configuration, access, and daily Salesforce operations under control.
Org Health
Identify risks, technical debt, and performance issues before they affect delivery.
Ongoing Enhancements
Keep the backlog moving without adding pressure to your internal team.
Technical Expertise
Bring in specialized Salesforce skills when your team needs them.
Release Management
Plan, test, and manage Salesforce releases without unexpected disruption.
Integration Support
Keep critical integrations stable and resolve issues before workflows are affected.
Data Management
Maintain reliable, governed, and accessible Salesforce data across teams.
Center of Excellence
Bring structure to Salesforce governance, priorities, ownership, and decision-making.
Business Reviews
Review performance, priorities, risks, and the roadmap with your stakeholders.
Development Operations
Improve release control, development workflows, testing, and deployment visibility.
Reports & Dashboards
Give project and business teams clear visibility into Salesforce performance and KPIs.
Marketing Automation
Keep customer journeys, campaigns, and automation aligned with changing business goals.
Salesforce Managed Services Compass
Get a clearer view of how your Salesforce environment is performing with centralized visibility into support, priorities, adoption, and ongoing improvements. Our managed services approach helps your team move from reactive issue resolution to proactive Salesforce management.
Service Visibility
- Track support requests, priorities, and ongoing improvements.
Data Quality Insights
- Identify data gaps and risks affecting reporting and operations.
User Adoption Analytics
- Understand how teams are using Salesforce across the business.
Performance Benchmarks
- Measure progress and identify areas for continued improvement.
Trusted by Businesses. Proven in Salesforce.
Recognized for the work we do, the value we create, and the standards we set.
Impactful Salesforce Managed Services By DianApps
Our salesforce managed services combine administration, support, enhancements, release readiness, integrations, data care, security reviews, and optimization to keep your Salesforce environment reliable. As a salesforce managed service provider, we work with your team to resolve daily issues while maintaining a practical roadmap for ongoing improvement and growth.
Salesforce Administration & User Support
We handle user access, permissions, configuration requests, workflow changes, troubleshooting, and day-to-day administration so your internal team can focus on business priorities while the org remains organized and supported across everyday Salesforce operations and user requests.
Salesforce Managed Service Operations & Health Reviews
We review org health, automation, integrations, usage patterns, and recurring issues to identify areas that need attention. Regular checks help keep the environment stable and make improvement work easier to prioritize before issues affect users.
Enhancements & Customization
We manage ongoing configuration and development requests, from fields and layouts to Flow, Apex, LWC, and custom functionality. Each enhancement is evaluated for usability, maintainability, and its effect on the Salesforce environment without adding unnecessary complexity.
Release Readiness & Change Management
We assess upcoming Salesforce changes, identify potential impacts, validate important workflows, and help prepare users for relevant updates. This creates a more controlled release cycle and reduces avoidable disruption while keeping stakeholders informed about relevant changes.
Salesforce Managed Services Integration
We monitor and support connected systems, APIs, MuleSoft flows, Salesforce Connect, events, and data synchronization. Our team investigates failures, improves integration reliability, and coordinates changes across connected platforms.
CRM Managed Services & Managed CRM Support
We support data cleanup, deduplication, validation, access reviews, and governance practices that help keep Salesforce trustworthy. The goal is to protect data quality while making everyday processes easier for users through repeatable checks and governance routines.
Salesforce Managed Support Services
We review permissions, profiles, permission sets, sharing, authentication, and relevant security controls. Ongoing checks help identify access gaps and keep Salesforce aligned with internal governance requirements to support safer access and better operational control across teams.
Salesforce Managed Service Operations & Roadmap Planning
We organize enhancement requests, estimate priorities, track dependencies, and maintain a practical Salesforce roadmap. This helps teams balance urgent support with longer-term improvements instead of working from an unstructured queue and gives stakeholders visibility into work.
Salesforce Managed Services Integration
We connect managed support with development, administration, data, and integration work so requests do not move between disconnected teams. This keeps administration and technical requests within one coordinated path from issue identification through resolution and improvement.
Proactive Optimization & Continuous Improvement
We look beyond ticket resolution to identify repetitive work, outdated configuration, performance concerns, and opportunities to use Salesforce capabilities. Our team helps turn ongoing support into measurable platform improvement and keeps the org ready for requirements.
Salesforce Managed Solutions That Deliver Real Business Results
See how we’ve used Salesforce to solve integration, modernization, and scalability challenges through salesforce product development outsourcing.
Sinch 2
The Challenge:
Multiple communication channels needed scalable, secure customer experiences and salesforce app development services.
The Solution
Integrated Salesforce with advanced APIs, improved the platform's scalability and security, and enhanced overall usability.
The Impact:
Sinch1
The Challenge:
Multiple communication channels needed scalable, secure customer experiences and salesforce app development services.
The Solution
Integrated Salesforce with advanced APIs, improved the platform's scalability and security, and enhanced overall usability.
The Impact:
Sinch
The Challenge:
Multiple communication channels needed scalable, secure customer experiences and salesforce app development services.
The Solution
Integrated Salesforce with advanced APIs, improved the platform's scalability and security, and enhanced overall usability.
The Impact:
Need More From Your Salesforce Org?
Get a managed Salesforce team to handle support, enhancements, integrations, optimization, and the ongoing work required to keep your org performing.
DianApps Salesforce Expertise | 72 Salesforce Certified Experts
We bring certified Salesforce expertise across platform administration, architecture, development, industry clouds, data, AI, marketing, and customer experience, helping you maintain and scale Salesforce environments with confidence.
Why Choose Us For Salesforce Managed Services
Trusted by Businesses seeking practical, scalable services for Salesforce managed services globally.
Industry-SpecificSalesforce Managed Services
We provide ongoing Salesforce support around the workflows, systems, data, and operational needs of each industry. Our managed services help teams maintain, optimize, integrate, and continuously improve Salesforce as business requirements change.
HEALTHCARE
Maintain Salesforce workflows across patient management, provider coordination, care operations, service requests, and healthcare integrations while adapting the platform to changing operational and security requirements.
E-COMMERCE
Maintain Salesforce across online storefronts, customer profiles, order processing, returns, payment-related workflows, and fulfillment integrations while addressing performance issues and changing business needs.
Social Media
Keep Salesforce workflows operational across audience engagement, social support, campaign management, customer records, and monitoring integrations while refining automation and maintaining consistent service processes.
GAMING
Manage Salesforce workflows across player support, engagement campaigns, community interactions, monetization-related processes, and analytics while keeping integrations and customer data flows operational.
FINTECH
Manage Salesforce across customer onboarding, financial product workflows, service operations, data integrations, and compliance-related processes while maintaining system performance and appropriate access controls.
FOOD DELIVERY
Keep Salesforce running smoothly across order support, restaurant relationships, delivery coordination, customer inquiries, and payment-related workflows with ongoing maintenance and process optimization.
SPORTS
Keep Salesforce operations running across ticketing, fan engagement, membership management, sponsorships, event workflows, and marketing integrations while improving platform reliability and reporting consistency.
Travel
Support Salesforce operations across reservations, traveler profiles, itinerary updates, loyalty programs, customer service, and booking integrations while keeping workflows reliable as travel requirements change.
AUTOMOTIVE
Maintain Salesforce across dealer management, vehicle data, sales pipelines, service appointments, warranty processes, and OEM integrations while improving workflow performance and supporting changing automotive operations.
E-Learning
Maintain Salesforce workflows across admissions, enrollment, learner engagement, course administration, student support, and learning platform integrations through ongoing technical support and process optimization.
On-Demand
Support Salesforce workflows across bookings, service provider assignments, customer requests, scheduling, fulfillment, and payment integrations while improving process reliability and operational visibility.
Business
Maintain Salesforce across sales pipelines, account management, internal approvals, reporting, automation, and enterprise integrations while resolving technical issues and adapting workflows to operational changes.
Retail
Maintain Salesforce across customer records, inventory workflows, order management, loyalty programs, and service operations while improving system performance and supporting evolving retail requirements.
Real Estate
Keep Salesforce aligned with property listings, lead management, transaction tracking, tenant requests, and client relationships through regular maintenance, workflow improvements, and integration support.
Media & OTT
Maintain Salesforce across subscriber management, subscription support, advertising workflows, audience engagement, analytics, and streaming platform integrations as service requirements and business models evolve.
Logistics
Keep Salesforce aligned with shipment tracking, carrier relationships, delivery exceptions, customer inquiries, warehouse integrations, and operational reporting through continuous support and system optimization.
EV
Manage Salesforce across vehicle ownership records, charging inquiries, dealership relationships, warranty workflows, service requests, and connected vehicle integrations while supporting evolving electric mobility operations.
Fitness
Maintain Salesforce across membership records, class scheduling, trainer coordination, renewals, customer service, and fitness platform integrations while improving workflow efficiency and supporting member retention operations.
Tech Stack That Powers Our Salesforce Managed Services
We maximize the value of your Salesforce platform by combining the core ecosystem with robust enterprise programming, integration, data, security, and DevOps tools. We don’t believe in adding software for the sake of it, every component of our stack is intentionally chosen to keep your CRM environment scalable, secure, and running at peak performance.
What Our Clients Have to Say
Hear directly from our clients about their experiences, the challenges we’ve helped them overcome, and the results we’ve delivered together.
DianApps has successfully launched the software and continues to make improvements. The team has delivered the project on time and has showcased flexibility throughout the engagement. Their responsiveness through virtual meetings, email, and messaging apps has impressed me a lot.
DianApps has designed and developed the app according to the our specifications. The team has delivered the project ahead of schedule and within budget. They communicate well through virtual meetings, emails, and a messaging app. Their ability to bring the my vision to life is impressive.
Thanks to DianApps' efforts, we're now closer to launching our product, aiming to deploy it by the end of the year. The team completed tasks on time and communicated clearly through virtual meetings. Their technical capabilities and flexibility have been crucial to the project's success.
The app is well-designed and user-friendly. DianApps maintained formal communication on a biweekly basis but made themselves available 24 hours a day. Their team met all the deadlines and immediately fixed any issues. They proactively informed the us of upcoming needs and steps.
We are pleased with the application; it’s easy to use and professional-looking. Moreover, we have developed a close relationship with DianApps. The team communicates seamlessly and adapts to meet the requirements. Overall, DianApps is responsive, reliable and attentive partners.
DianApps has delivered the application according to our requirements and ahead of schedule. Their solutions-driven nature and robust knowledge of the animal health sector have been hallmarks of this partnership. Despite the time difference, they’ve been responsive via WhatsApp.
DianApps successfully delivered a fully functional first version of the platform, including all core features. The platform is now stable, internally operational, and preparing for a public launch. The team communicated clearly, responded promptly, and delivered the work on time.
The completed deliverables have shown excellent quality and performance. DianApps consistently meets all project timelines. Overall, the team is understanding, prompt, and responsive. So far, I'm impressed with their overall performance.
Thanks to DianApps proven expertise, Thousand Greens is now functioning smoothly, including its core features. The team works thoroughly, ensuring each output is reviewed, tested, and delivered with the utmost quality.
DianApps for Committees is more like a partner than a development team that you just kind of use to build your MVP app. The team was cooperative and trustworthy, and did what they promised to implement on the Committees. They have been very impressive in their work.
I wasn’t satisfied with the support I received from my previous collaborators and so, I hired DianApps to design my app “Curu” from scratch. They helped me with quality, efficiency, attention to detail, and responsive app development while giving complete support to my app post its launch effortlessly.
I found DianApps by Googling the best React Native apps in India, and after the onboarding process with successful meetings, the team began with the app delivery and helped me launch VlogTalk within the promised time frame.
We have been working with DianApps for more than a year now to handle our entire technology development, and the team has amazingly delivered the work so far. I highly recommend DianApps as they are very genuine and easy to work with people I’ve ever met.
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Frequently Asked Questions
Here’s a list of FAQs that will help you learn more about DianApps.
Instead of treating Salesforce as a finished project, the salesforce managed service provides ownership for the org, helping teams resolve issues, manage requests, maintain governance, and improve the platform as needs change.
Managed services provide access to a broader team instead of relying on one administrator. Depending on the engagement, you can access administrators, consultants, architects, developers, integration specialists, and Salesforce expertise.
- Yes, a managed services engagement can cover recurring administration, support capacity, enhancement work, release support, or a broader roadmap. The scope can change as business priorities change.
Managed services do not automatically include Salesforce license ownership or license administration. Salesforce distinguishes managed service providers from outsourcing providers based on this responsibility: clients generally retain ownership of Salesforce licenses while an MSP provides specialized planning, maintenance, customization, and support.
Not every organization needs managed services immediately after implementation. They become useful when internal teams need ongoing administration, enhancements, monitoring, release support, integration maintenance, or additional expertise.
Look for a provider with relevant platform expertise, clear support processes, defined responsibilities, security practices, communication methods, and a practical approach to ongoing improvement. For Salesforce, review experience across administration, development, integrations, data, releases, and governance.
When comparing salesforce managed services providers, look for relevant platform expertise, clear support processes, defined responsibilities, security practices, communication methods, and a practical approach to ongoing improvement. For Salesforce, review experience across administration, development, integrations, data, releases, and governance.
A managed salesforce service provider should provide clear ownership, responsive communication, documented processes, transparent prioritization, relevant technical expertise, and regular platform health reviews. For Salesforce, expect support across administration, enhancements, integrations, releases, data, security, and optimization when included in scope.
Managed services can support performance and security by reviewing automation, integrations, permissions, data quality, configuration, and recurring operational issues. For Salesforce, teams can assess governor limits, access controls, release impacts, and integration behavior during ongoing support. Results depend on existing architecture, agreed scope, identified issues, and implemented changes as needed.
- Salesforce professional services can improve operations by aligning CRM processes with business requirements, connecting systems, reducing manual work, improving data visibility, and supporting better user workflows. Managed services extend that work by maintaining the environment, resolving issues, delivering enhancements, and keeping the platform aligned as processes, users, and priorities evolve.
